KONTRAX participates successfully in the development of information and communication infrastructures of companies in the Telecom and Utilities sectors. The processes it supports are related to automation of servicing a large number of subscribers of these companies.
KONTRAX is among the companies with the most experience in building of contact centers. It provides automation of the service process and communication with clients on all communication channels (phone, fax, e-mail, SMS, chat).
The company also addresses one of the most important structural systems of the companies in these sectors, namely the system for accounts establishment and management, invoicing and payment for public utility services, along with the processes of printing, enveloping and distribution of information to a large number of subscribers.
The portfolio of solutions for Utility and Energy companies offered by KONTRAX includes remote control systems (SCADA), supply of equipment and remote measurement systems.
Supply of hardware, office furniture, service and support are among the main products and services that the company offers to its clients from the Telecommunications, Utility and Energy sectors.
As a system integrator in the Energy sector, over the last few years KONTRAX has implemented a number of significant projects for construction of cable systems and data centers.
For telecom operators and service providers, KONTRAX offers integrated ICT solutions for building of data centers and systems for business process optimization.